We pride oursevles on offering the best, most personalized customer service available, so if you ever have any questions, or even need a little advice when it comes to ordering any of our products, please give us a call at 630-515-1214 or contact us at info@theshespace.com Our general hours of operation are Monday-Friday from 9-5. We typically do not answer e-mails over the weekend but will get back to you as early as possible Monday morning.
Methods of Payment: Pay Pal, Visa, Mastercard, American Express, Money Order and Personal Check. If you are choosing to pay with a personal check or money order, please contact us via e-mail with your order and we will process your information. Regarding personal checks, your order will not ship until your check has cleared our bank which can take a maximum of ten BUSINESS days. Orders paid for via Money Order will not be shipped until we receive payment first. In regard to shipping: We try to get all orders out the door as soon as possible, but due to the large volume of orders we are processing right now your order will take roughly TWO WEEKS to ship. We will send you a shipping notice and tracking number as soon as your order ships(tracking numbers are available for our clients in the USA)! All of our orders are shipped via USPS Mail. Shipping Costs WITHIN the USA Up to $20.00: $1.75 $20.00-$50.00: $2.25 $50.01-$100.00: $3.00 $101.00-$550.00: 4.50 International Orders: For all International Orders, we ship USPS Air Mail and the following fee schedule applies: Up to $20.00: $2.00 $20.01-$50.00: $3.00 $50.01-$100.00: $4.00 $101.00-$500.00: $5.00 ****IF YOUR ORDER GETS LOST AND YOU ARE OUTSIDE THE USA WE ARE NOW ASKING THAT YOU PLEASE UNDERSTAND THAT WE ARE GOING TO WAIT THREE WEEKS FROM THE SHIP DATE TO EITHER REFUND YOUR PAYMENT OR SEND THE ORDER AGAIN. WHILE I CERTAINLY STAND BEHIND EVERY ORDER THAT IS SHIPPED, SOME OF THEM JUST TAKE LONGER TO REACH THEIR DESTINATION (CANADA) AND SO WE NEED TO ALLOW EXTRA TIME. REFUNDS: In order to ensure the hygenic, and cleanly standards deemed necessary by the FDA, we DO NOT accept cosmetic returns. If there is any problem with your order, we will gladly handle your concerns on an individual basis and work with you to insure your overall happiness with your order.
***ABOUT FACE COSMETICS IS CREATED USING ONLY THE HIGHEST QUALITY INGREDIENTS. WE ADHERE TO THE REGULATIONS OF CLEANLINESS AND SANITATION AS SET FORTH BY THE FDA. WE DO NOT TEST OUR PRODUCTS ON ANIMALS. ALL OF THE ITEMS IN THE ABOUT FACE LINE ARE FREE OF BISMUTH.
The She Space takes your privacy VERY seriously. We will never share your information, sell your information or take advantage of your trust. Our goal is only to provide you with tremendous customer service on a very personal level. In choosing to process payments through Pay Pal, we believe that we are providing the most secure environment possible for the safety of your transaction. If you are not comfortable ordering online, we will gladly accept your phone order. Please e-mail us and we will make arrangements to call you.
To all of our clients! On a personal note, I know that there are a zillion other companies you could have chosen to do business with. Please know that no order is taken for granted, and I greatly appreciate the opportunity to work with you. While I try to make every experience with the The She Space a great one, I know that sometimes mistakes happen. I do hope that if you are anything less than 100% satisfied with your order and your experience, you will please contact me at info@theshespace.com so that I can discuss any concerns you might have. Thank you again for choosing The She Space.
About Face Cosmetics Product Ingredients (we do not use micronized particles in any of our formulations)
Powder It Finish: Sericite, Mica, Silk, Iron Oxides, Titanium Dioxide
Powder It: Heat It Up: Sericite, Mica, Silk, Iron Oxides, Titanium Dioxide
Powder Blush: Mica, Sericite, Titanium Dioxide, may contain Iron Oxides, Ultra Marines, and Ferric Ferrocyanide
Powder Pigments: Mica, Titanium Dioxide, Iron Oxides, Ultra Marines, Chromium Oxide Green, and Ferric Ferrocyanide (FF is generally only used in our brightest blues and purples)
Powder Glow Highlights: Mica, Sericite, Iron Oxides
Cashmere Stockings: Silica, Mica, Iron Oxides
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Thank you for visiting the She Space. All of the products and text within this site are the sole property of TSS Ltd. and cannot be reproduced or copied without express written permission. Any information gathered from clients within The She Space context are never shared or sold as we take the privacy of our customers very seriously. The She Space hours of operation are Monday through Friday 9 am to 5 pm central standard time. For questions or concerns please contact us at info@theshespace.com. TSS LTD. Chicago, IL Copyright 2007-2009